***NOTE: The National Park is not affected by State and Local beach closures and our daily trips continue***
About Reservations Update July 1st: The Yankee Freedom III has resumed daily scheduled service to the Dry Tortugas at a reduced capacity. If you have or make reservations be sure you add firstname.lastname@example.org to your email program’s non-spam or whitelist so that you will receive all notifications from us.
Answers to Some Common Questions:
Q: Do you have spaces for xx/xx/xxxx? A: We are currently (7/31) sold out until late August for camping.
Q: Do you have a waiting list I can put my name on? A: We do not have a waiting list. If you want to try to standby for the day trip in case of no-shows please go to the Ferry Terminal on the morning you want to go. There will be a signup sheet on a clipboard at the electric car rental desk under the Ferry Terminal.
Q: Can I cancel my reservations and get a refund? A: If your reservation was submitted before April 7, 2020 and your reservation number is less than 203333 please go to https://drytortugas.com/refund-request. If you submitted your reservation after that date please review the Reservation and Cancellation Policy statement in your confirmation email.
Q: I have filled out the form, when will I receive my refund? A: Refund payments are being processed now. We anticipate that all submitted refunds will be processed within two weeks.
Q: How do I make a camping reservation? A: Camping is sold out until the last week of August. If you are interested in camping reservations for anytime between then and November we recommend that you call our reservation line at 305-294-7009 and expect to have to call many times before you are able to get through. If you are interested in camping reservations for November or after please send an email to email@example.com with the following information: dates of interest, number of adults, number of children, best email and phone to reach you and we will respond as soon as we can. Given the backlog of requests that could take three or more weeks. We are also sold out for camping during many upcoming holidays and school break periods.
Q: I am trying to book a date for later in the year and the reservation engine says that it’s not available. Why? A: We have maintenance days scheduled throughout the year and a two week period for annual maintenance the last week of October and the first week of November. Those days will not be available for reservations. We are also under capacity restrictions and will sell out faster than “normal.” When the capacity limitation changes we will post a notification on our website (www.drytortugas.com) and you may want to try again to make reservations.
Masks Required: Masks or other acceptable face covering are required for each member of your party when inside the Ferry Terminal during check-in and while moving about inside the vessel. You can lower your mask when seated with your party and while on the outside decks.
Enhanced Cleaning Procedures:
Cleaning will be ongoing as close to after use as possible. A deep clean of the vessel will occur upon arrival at the fort where all guests will be required to disembark for this purpose.
Onboard Pedestrian Traffic Patterns:
Onboard pedestrian traffic will be predetermined with arrows on the floor/deck indicating that the port side aisle is for aft forward traffic and the aisle on the starboard side is for bow aft traffic. This will help preclude people walking in a counter direction.
All waiting areas at the snack bar, showers, and heads, will indicate a safe social distance that will be enforced by the crew.
Additional Protocol at Fort Jefferson
Tour capacity will be limited to 10 guests and be slightly abbreviated (approximately 30 minutes) to ensure availability. Proper social distancing will be required throughout the fort. Paper copies of the NPS self-guided tour will be made available for distribution.
Snorkeling Gear: Per CDC guidelines all our snorkels, masks, fins, and vests are dipped into a solution of water and Buckeye International SaniQ, washed with fresh water, and then hung on the rail to dry. Before departure each day we spray all mouthpieces and vest with the same solution and let them sit overnight.